1/19/11...In a well-known book discussing managing a Lean culture, the author goes into detail regarding how to tap into employee suggestions within the normal scope of business hours. Since he says 95% of a shopfloor employees time is on the floor, this leaves little room other than overtime in working on suggestions or creating a team environment with their peers. In the author's experience, the shopfloor brings up the suggestions but the team leaders and supervisors dictate whether to pursue the idea or not. There are good points to this, but I also have concerns. They are the following:
- Is it better to have the functional team evaluate the idea for merit? This obtains buy-in from all team members, instant training, and instant communication about the potential change. It also engages the team to find a solution and be more in the DO phase.
- Will higher sustainment occur because of total team involvement versus individual?
- From a relational perspective, will higher satisfaction in their job occur because of working as a team? Will intangibles result in tangibles, although it may not be as easily tracked?
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