9/17/10...I just experienced the best team meeting, EVER, period. There was no management involved with the team. Just me as a coach/facilitator. The vision of seeing a self-sustained group truly manage their area and work on improvement was nothing short of joyful. What was even more satisfying was seeing the look on their faces as they solved their daily frustrations and irritations, and in turn became the conduits for improvement, versus feeling like no one ever listens. During the meeting, here are a few things that made it the best team meeting, EVER...
* the agenda made by the meeting leader
* structured meeting w/ topics, action items, and decisions
* consensus within the team
* fun, much laughter
* participation by everyone, even ones who are normally quiet
* using their training (stakeholders, test for consensus, impact/effort grid, fishbone diagram, NGT)
The description of the above items does not do justice to the experience. If every President of every company could experience a 1 1/2 hour meeting such as this, the way companies are run would change, no matter if it is manufacturing, adminstrative, anything.
An avenue to engage the hearts and minds of people...
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