11/28/11...A diagram first shared by one of our VP's on a post it chart and then tweaked by me to communicate to everyone effectively how improvement occurs at all levels in the organization, as well as defining who the primary initiators are...
One important note is changing the shopfloor term to point of work. Shopfloor indicates only manufacturing environments where in fact Mini-Business works anywhere at the point of work, such as accounting department, nurse station, customer service area, etc.
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