12/16/13…I
continue to find the Bible full of TOIL truths if I keep my mind open. Today in
a discussion with a colleague, numerous thoughts finally came together
regarding the SILO effect in management. In today’s manufacturing environment,
as I am sure in other sector environments, there are leadership job functions
with specific job titles. In ours, there is a Supply Chain Manager, a
Continuous Improvement/Quality Manager, an Office Manager, a Human Resources
Manager, a Compliance Manager, an Employee Performance Specialist, a Technical
Manager and a Production Manager. Within each of these job functions, there are
job duties. The problem is every duty each of these manager’s performs is not a
strength and yet these duties are a requirement of the job. As an example every
manager probably has some administrative duties, some training duties, some
oversight duties, some strategic duties, etc. Each manager is in their role
because they show an aptitude for certain functions within the role. Unfortunately
this is short sighted. Not every manager is a good administrative person. Not
every manager is a good trainer. Not every manager is a good strategist and on
and on.
In
tying back to a post I did on Strengthsfinder, I am aware I am made in the
image of God and in His wisdom, he has built certain strengths into my DNA. The
journey in my maturity is embracing my strengths, and not dwelling on my
weaknesses. Using the 80/20 rule, I can spend 20% of my effort on strengths and
accomplish 80% or I can futilely spend 80% of my effort on my weaknesses and
accomplish only 20%. And this is where I think we are missing the boat in our
thinking of management. Most management functions in SILO’s. There has to be
another way. I think to a Bible passage where Paul conveys each of us has a gift
and when all of use our gifts, it builds up the body of Christ. Indeed,
something beautiful happens.
I
once involved myself in a community group through Grace Fellowship church. I
experienced first-hand what Paul conveyed to us. Karen’s gift of hospitality,
Jen’s gift of friendship, Jeff and Denise’s gift of wisdom, David and Pam’s
gift of discernment, and others in our group all came together and built up the
body of Christ. This group individually were special, but when they all came
together, something beautiful occurred. We served others at a whole different
level because each of us optimized our gifts.
So
why can this not be applied in management. For example, I wonder if a Plant
Manager could bring in a group of eight leaders with nothing more than a job title
of Leader. That is it. Leader. Maybe add some marketing and call the position a
Performance Leader. The Plant Manager hires aptitudes, not job functions.
Strategic objectives are developed. Then the Plant Manager lets go, sits back,
and patiently sees what happens. Indeed, I wonder if each person gravitates
towards their strengths. Let’s use administration as an example. Now instead of
everyone focusing on administrative duties within their SILO, the person whose strength
is administration focuses their effort in helping everyone else. Same thing for
training, planning, leading Six Sigma projects, etc. Using the example of Christ
as the body, everyone uses their strengths and builds up the body of a Leader.
So
I wonder. If we really dig into God’s Word, and keep our minds open, I wonder
if paradigm shifts can occur within the TOIL.
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